Reducing the NHS waiting list backlog

Published 31/05/2024   |   Reading Time minutes

The Welsh Government published its programme for transforming and modernising planned care and reducing waiting lists in Wales in April 2022.

Backlogs in routine care have inevitably built up during the COVID-19 pandemic, resulting in long waits for diagnostics and treatment.

The Welsh Government says it is determined to make the best possible use of additional investment to increase capacity, accelerate progress and build a health and social care system for the long term.

The Welsh Government says addressing backlogs in routine care cannot happen overnight. It has set out its commitment to reducing waiting lists through five key ambitions. Our article looks at what the Welsh Government’s ambitions are and current performance against them.

Are the Welsh Government going to reach their ambitions?

Data on NHS waiting times are published every month on StatsWales. The data show the number of patient pathways rather than the number of patients and one patient can be on several pathways. Each pathway covers the time from referral by a GP or other medical practitioner to hospital for treatment in the NHS in Wales. This includes time spent waiting for hospital appointments, tests, scans or other procedures that may be needed before treatment.

The data shows the number of patient pathways waiting longer than 53 weeks rather than longer than one year and the number of people waiting longer than 105 weeks rather than longer than two years. The graphs below show data from January 2020 to the latest available.

Click on the boxes to see other ambitions

Ambition 1: No one waiting longer than a year for their first outpatient appointment by the end of 2022

In March 2024, 61,100 patient pathways were waiting over 53 weeks (more than a year) for their first out-patient appointment.

Graph showing the number of patient pathways waiting over 53 weeks increased from 1,115 in January 2020 to 61,100 in March 2024. Against an ambition of zero by the end of 2022.

Source: StatsWales, Patient pathways waiting to start treatment by month, grouped weeks and stage of pathway

Ambition 2: Eliminate the number of people waiting longer than two years in most specialties by March 2023

In March 2024, 5,394 patient pathways were waiting over 105 weeks (more than two years) for trauma and orthopaedic treatments, 2,883 for ear, nose and throat treatments and 2,877 for ophthalmology.

Graph showing the number of patient pathways waiting over 105 weeks in March 2024: trauma and orthopaedic (5,394), ear, nose and throat (2,883) and ophthalmology (2,877) had the largest number of patient pathways waiting. Against an ambition of no-one waiting more than 2 years in most specialties by March 2023.

Source: StatsWales, Patient pathways waiting to start treatment by month, grouped weeks and treatment function, January 2021 onwards

Ambition 3: Eliminate the number of people waiting longer than one year in most specialties by Spring 2025

In March 2024, 29,061 patient pathways were waiting over 53 weeks (more than a year) for trauma and orthopaedic treatment, 28,547 for ophthalmology and 18,289 for general surgery treatments.

Graph showing the number of patient pathways waiting over 53 weeks in March 2024: trauma and orthopaedic (29,061), ophthalmology (28,547) and general surgery (18,289) had the largest number of patient pathways waiting. Against an ambition of no-one waiting more than 1 year in most specialties by spring 2025

Source: StatsWales, Patient pathways waiting to start treatment by month, grouped weeks and treatment function, January 2021 onwards

Ambition 4: Increase the speed of diagnostic testing and reporting to eight weeks and 14 weeks for therapy interventions by Spring 2024

In March 2024, 39,905 patient pathways were waiting 8 weeks or more for diagnostic services. A further 13,893 patient pathways were waiting over 14 weeks for therapy services.

Graph showing the number of patients waiting 8 weeks or more for diagnostic services increased from 5,087 in January 2020 to 39,905 in March 2024. The number of patients waiting over 14 weeks for therapy services increased from 238 in January 2020 to 13,893 in March 2024.

Source: StatsWales, Diagnostic and therapy services waiting times by month

Ambition 5: Cancer diagnosis and treatment to be undertaken within 62 days for 80% of people by 2026

In Mar 2024, 60.5% of people who received a cancer diagnosis started their first definitive treatment within 62 days from the first point cancer was suspected.

Graph showing the percentage of patients starting their first definitive treatment in the month within 62 days of first being suspected of cancer was 58.8% in January 2020 and 60.5% in Mar 2024. The ambition is that 80% of patients start their first definitive treatment in the month within 62 days of first being suspected of cancer by 2026.

Source: StatsWales, Suspected cancer pathway (closed pathways): The number of pathways where the patient started their first definitive treatment and those informed they do not have cancer by local health board, tumour site, age group, sex, measure and month

Further information on the current waiting times backlog and why tackling it is one of the biggest challenges for the Welsh NHS can be found in our article ‘Access delayed: the waiting times backlog in NHS Wales’.


Article by Sarah Hatherley, Helen Jones and Joe Wilkes, Senedd Research, Welsh Parliament